Hey, I had an easy time when I went to the Spirit Airlines Norfolk Office to learn about their baggage policy. The airline staff patiently went over the weight and size restrictions for checked and carry-on luggage in plain language. They also explained to me how I might save money by paying for my bags in advance. I liked how they outlined the permitted products and how to prevent additional fees. Cleanliness and organization characterized the office setting. After the visit, I felt generally secure and knowledgeable about their baggage policies.